Accidental tourist

Article Abstract:

Some astonishing incidents that people experienced during their vacations are discussed. Compensation issues for emotional distress due to accidents in hotel during the stay, and accountability of airlines that advertise discount packages, which are not valid due to error in quoting prices in websites are also discussed.

Management dynamics, Management, Marketing, Company marketing practices, Company business management, Restitution, Package tours

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Switcheroo

Article Abstract:

Users of airline loyalty programs are proving themselves to be far from loyal, willingly switching to other airlines if they believe that the service being offered by their current airline is not up to scratch. Advice is provided for those considering switching between the loyalty programs of different airlines.

Author: Kaufman, David
Analysis, Frequent flyer programs

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On the block

Article Abstract:

More deep discounts can be obtained on the Priceline offers at top hotels that allow customers to bid on room rates. The ways of saving more than 40 percent on the pricelines are presented.

Author: Perrin, Wendy

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Subjects list: United States, Prices and rates, Airlines, Hotels and motels, Customer relations, Company pricing policy
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