| The Service Industries Journal 2005 |
| Title | Subject | Authors |
|---|
| A comparative study of innovation behaviour in Singapore's KIBS and manufacturing firms. | Business, international | Wong, Poh Kam, He, Zi-Lin |
| Acquisition pattern analysis for relationship marketing: a conceptual and methodological redefinition. | Business, international | Pass, Leonard J., Kuijlen, Anton A.A., Poiesz, Theo B.C. |
| An alternative measure for assessing perceived quality of software house services. | Business, international | Gounaris, Spiros |
| An attribute- based model of quality satisfaction for internet self- service technology. | Business, international | Yen, Hsiuju Rebecca |
| A service-informed approach to regional innovation - or adaptation? | Business, international | Wood, Peter |
| A service-informed approach to regional innovation or adaption?(requirements in innovation quality) | Business, international | Wood, Peter |
| Business services, the new engine of French regional growth.(a research analysis) | Business, international | Leo, Pierre-Yves, Philippe, Jean |
| Country and destination image - different or similar image concepts? | Business, international | Mossberg, Lena, Kleppe, Ingeborg Astrid |
| Customer perceptions of service dimensions: American and Asian perspectives. | Business, international | Young, Clifford E., Cunningham, Lawrence F., Lee, Moonkyu |
| Emotional labour and surplus value: the case of holiday 'reps'. | Business, international | Gibbs, Paul, Constanti, Panikkos |
| Emotions in business-to-business service relationships. | Business, international | Kiely, Julia A. |
| Employees' overestimation of functional and relational service quality: A gap analysis. | Business, international | Peiro, Jose M., Ramos, Jose, Martinez-tur, Vicente |
| Employment and location patterns of advanced services in non - urban Canada.(research findings from Canadian firms) | Business, international | Wernerheim, C. Michael, Sharpe, Christopher A. |
| Enabling inclusion through alternative discursive formations: the regional development of community development loan funds in the United Kingdom. | Business, international | Bryson, John R., Buttle, Martin |
| Equity ownership and management control in Sino-Foreign joint venture hotels. | Business, international | Wong, Michael C. S., Luk, Sherriff T. K., Li, Stephen C.Y. |
| Ethics and service work. | Business, international | Warren, Richard C. |
| Factors encouraging competitive myopia in the performing arts sector: an empirical investigation. | Business, international | Bennett, Roger |
| Foreign environments: the internationalisation of environmental producer services. | Business, international | Schulz, Christian |
| Franchising in Spain: Agency and capital scarcity perspectives. | Business, international | Soriano, Domingo Ribeiro |
| How innovative are services? An empirical analysis for Spain.(innovation to influence economic growth in manufacturing sector) | Business, international | Camacho, Jose A., Rodriguez, Mercedes |
| Identifying key determinants for new product introductions and firm performance in small service firms. | Business, international | Vermeulen, Patrick A.M., Jong, Jeroen P.J. De, Shuughnessy, K.C.O |
| Identifying the role of services in the regional economy and servicing the identity of the region.(research on economic development of United kingdom) | Business, international | Akehurst, Gary, Alexander, Nicholas |
| Independent financial advisers- why they remain the strongest distribution route for pensions.(analysis) | Business, international | Gough, Orla |
| International trade in financial services. | Business, international | Webster, Allan, Hardwick, Philip |
| Marketing-based tangibilisation for services. | Business, international | Tarn, David D. C. |
| Measuring the value of product characteristics in the UK monthly savings market.(study findings) | Business, international | Ward, Damian R. |
| Off-balance sheet activities and cost inefficiency in Taiwan's banks.(stochastic cost frontier method) | Business, international | Yeh, Tsai-Lien, Chiu, Yung-Ho, Lieu, Pang-Tien |
| Patterns of consumer response to retail price differentials. | Business, international | Foxall, Gordon R., Oliveira-Castro, Jorge M., Screzenmaier, Teresa C. |
| Productivity in hotels: a stepwise data envelopment analysis of hotels' rooms division processes. | Business, international | Jones, Peter, Sigala, Marianna, Lockwood, Andrew, Airey, David |
| Regional landscape of services in central and eastern European countries. | Business, international | Stare, Metka |
| Regional landscape of services in Central and Eastern European countries.(research on regional variations) | Business, international | Stare, Metka |
| Retaining customers in UK financial services: The retailers' tale. | Business, international | Farquhar, Jillian Dawes |
| Service industries and regional development: An analysis for Eastern Germany. | Business, international | Blien, Uwe, Haas, Anette |
| Services and the changing economic base of regions in the United States. | Business, international | Beyers, William B. |
| Services and the changing economic base of regions in the United States.(standard industrial classification)(North American industry classification system) | Business, international | B.Beyers, William |
| Shutting up shop: understanding the international exit process in retailing. | Business, international | Jackson, Paul, Sparks, Leigh, Mellahi, Kamel |
| Spatial divisions of expertise: Knowledge intensive business firms and regional development in Norway. | Business, international | Rusten, Grete, R.Bryson, John |
| Spatial inequalities in UK GDP per head: The role of private and public services.(gross domestic product) | Business, international | Gripaios, Peter, Bishop, Paul |
| Sustaining business and professional services in a second city region. | Business, international | Daniels, P.W., Bryson, J.R. |
| The determinants of export behaviour in UK service firms.(study based between 1998 and 2001) | Business, international | Gourlay, Adrian, Seaton, Jonathan, Suppakitjarak, Joy |
| The effects of customer participation on service providers' job stress.(study on Taiwan restaurants) | Business, international | Hsieh, An-Tien, Yen, Chang-Hua |
| The exploitation of market knowledge within relationship orientated small accountancy practices.(customer knowledge competence) | Business, international | Chaston, Ian, Megicks, Phil, Williams, Jasmine |
| The impact of the internet on professional relationships: the case of health care. | Business, international | Hogg, Gillian, Laing, Angus, Winkelman, Dan |
| The intrapreneur role of the development directors in an international hotel group. | Business, international | Altinay, Levent |
| The management perception of the strategic outsourcing of services: an empirical examination in the hotel sector. | Business, international | Rodriguez, Tomas F. Espino-, Robaina, Victor Padron |
| The role of producer services in regional development: what opportunities for medium - sized cities in Belgium?(research findings) | Business, international | Moyart, Laurence |
| The role of services in regional and urban development: a reappraisal of our understanding. | Business, international | Illeris, Sven |
| The role of services in regional and urban development: a reappraisal of our understanding.(economic development in Western Europe) | Business, international | Illeris, Sven |
| The role of social conventions in the diffusion of open source software: Implications for service industries. | Business, international | Choi, Chong Ju, Kim, Jai-beom, Eldomiaty, Tarek |
| Towards a model of adoption in Internet banking: strategic communication challenges.(role of technology and role of personalized relationships ) | Business, international | Durkin, Mark, O'Donnell, Aodheen |
| Transition and polarization: advanced producer services in the emerging regional (market) economics.(research findings) | Business, international | Nagy, Erika |
| Trust as a key factor in successful relationships between consumers and retail service providers. | Business, international | Casielles, Rodolfo Vaquez, Alvarez, Leticia Suarez, Martin, Ana Maria Diaz |
| UK Building Societies: ederegulationE change myths. | Business, international | Tayler, Graham |
| Urban supply - demand interrelations in business services.(a research study on business services in the Madrid region) | Business, international | Rubalcaba, Luis, Merino, Fernando |
| Using triangulation to assess and identify successful services brands. | Business, international | de Chernatony, Leslie, Drury, Susan, Segal-Horn, Susan |
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