Advance collector training using role-playing

Article Abstract:

Role-playing has proven to be an effective method of training credit collectors. This training strategy aims to teach would-be collectors to deal with debtor resistance to paying. For role-playing to be effective, there must be only two active players who must always stay in their respective roles. It is not necessary for the play-acting collector and debtor to maintain eye contact to lessen their discomfort. It is also essential for the non-playing trainees to listen attentively to the actors. Several tips for starting and ending role-playing sessions are offered to trainers. Some suggestions for trainers playing the collector role are also presented.

Methods, Training, Collection (Accounting), Role playing

---

How to rebuild your credit

Article Abstract:

People with poor credit ratings can rebuild their credit through a 10 step process. The ten steps include ensuring the accuracy of credit reports and negotiating with creditors to remove bad debts from reports in return for partial payments.

Analysis, Credit management

---

Makhar Vaziev

Article Abstract:

Makhar Vaziev, the dance director at the Marinsky Theater, gives a brief review of the dancers at the theater. He speaks about the various productions of the theater and the role of drama in ballet.

Performances, Dance directors, Ballet directors, Vaziev, Makhar

Similar abstracts:

• Abstracts: Intellectual capital: thinking ahead. Auditing Y2K: a sampling figleaf
• Abstracts: Dealing with viruses - playing safe. Can labs go green?
• Abstracts: Litigation avoidance -- a must for every employer. Will it all end in tears?
• Abstracts: Customer surveys: asking the right questions. What it's made of

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.