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Banking, finance and accounting industries

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Abstracts » Banking, finance and accounting industries

Customer surveys: asking the right questions

Article Abstract:

Customer serveys, whether demographic or market, need to incorporate the concept that the customer is always right. An open question should always be included for client comments. Surveys results should supply perceptions of customers in each demographic segment. The survey should be based on activities and services offered by the company.

Author: Thomas, Richard
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 1998
Surveying services, Customer Relations, Methods, Market surveys

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Can I put in on my hot dog?

Article Abstract:

Some people find it difficult to practice and adhere to healthy eating habits. Part of the difficulty may be traced to health information overload. It may be easier to follow simple rules such as analyzing food labels, following health plans, chewing thoroughly and weighing eating options carefully.

Author: Kokoris, Jim
Publisher: Reader's Digest Magazines Ltd.
Publication Name: Reader's Digest (Canadian)
Subject: General interest
ISSN: 0034-0413
Year: 1993
Humor and anecdotes, Nutrition, Food habits

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What it's made of

Article Abstract:

Definitions are given for many of the newer terms used in describing materials used in cold-weather sportswear. Some of the terms defined include down, fleece, high-loft synthetic, pile, polyester, and polypropylene.

Author: Getchell, David
Publisher: Rodale, Inc.
Publication Name: Men's Health
Subject: Health
ISSN: 1054-4836
Year: 1993
Sportswear, Terminology, Sport clothes

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