Relationship management environments

Article Abstract:

Several factors are redefining customer relationship management in the banking and financial services industries that are anticipated to negatively affect corporate profits. Banks and financial services companies can utilize technology to better manage their customer services despite increases in global competition and industry consolidations. One such technology is the call center. Call centers can help companies realize a dynamic business environment while accommodating the diverse needs of their customers. Another technology that firms can utilize to support their customer relationship management concerns is electronic business applications. Such applications allow companies to establish a customer relationship management environment that focuses on meeting the needs of valued customers.

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Oswaldo

Oct 14, 2012 @ 8:08 am

I can understand why you'd what an uecsnured credit card. The title itself implies you don't have to put down any of your money. This of course is very misleading.Stay away from uecsnured credit cards for bad credit. It's true; in most cases you don't have to put down a dime..but when you get your 1st bill you'll most likely see a very large annual fee. I've seen uecsnured credit cards with an $150 annual fee. I just think a secured credit card is better. At least if you ever close it, you'll get your deposit back. With the uecsnured credit card for bad credit, your annual fee just goes to the bank. I do agree with a previous author. The Orchard Bank secured credit cards are pretty good ones. You may also want to try First Premier Bank. For people with bad credit, they have reasonable annual fees and pretty low interest rates.I used to have bad credit..and I had the Capital One Secured Card. It had a low max balance $300 but I always paid my bills and eventually, they sent me an application for the Cap One Platinum card. This had a $10K credit limit. The moral of the story is get a secured credit card from a reputable bank. Pay your bills online..maybe one day they'll offer you a better credit card.

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The credit card for the nineties

Article Abstract:

The credit card of the 1990s will be the optical credit card. The storage capacity of the card allows up to 800 hundred pages of text, enabling it to have several security features, such as digital photos and fingerprints. The non-erasable card can be updated, allowing medical, financial and other information to be kept current. The card is already available for use and Blue Cross-Blue Shield of Maryland is the first major user (storing medical history, prescription data, and insurance coverage). Probably a major retailer, an oil company, or an investment brokerage will be the next to employ the optical credit card.

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Are enhancement services right for your financial services product?

Article Abstract:

With credit card solicitations at an all-time high, the marketplace is extremely competitive. The results of a survey of consumer preferences among 29 credit card enhancements are discussed. How these enhancements can help differentiate credit cards is examined. Credit card issuers should choose enhancement services that are tangible and have strong appeal, should carefully investigate the enhancement company's operation, and should avoid providing services that have narrow appeal or might have to be withdrawn.

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