Modernizing the NHS for the millennium

Article Abstract:

The operations management approach is suggested as a technique for modernization of the UK National Health Service (NHS). Topics include examples of NHS service failures, reasons for the problems, needs of the system, modernization operatives, and the model of operations management.

United Kingdom, Methods, United Kingdom. National Health Service, Health services administration, Socialized medicine

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Partnering through cooperative goals in supply chain relationships

Article Abstract:

Cooperation among supply chain partners is discussed as a method of total quality management. Topics include the theoretical framework, research questions and methodology, and results from four case companies. The importance of cooperative goals is highlighted.

Industrial suppliers, Distributors (Commerce), Industrial cooperation

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