The power of balance: solving the paradox of control and development

Article Abstract:

A new systems view has been developed by British Airways Interior Engineering (BAIE) to resolve the apparent paradox between the need for continuity and the need for change. Topics discussed include strategy formulation, scope of action, distinctive competence, competitive advantage, the paradox, systems theory, and BAIE's response.

Methods, Analysis, British Airways PLC, Strategic planning (Business), Systems theory

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Cultural dynamics for quality: the polar plot model

Article Abstract:

The polar plot as a method for mapping key organizational culture parameters is presented, with application to the UK construction industry. Topics include the problem background, the need for change, a total quality culture for construction organizations, and development of the polar plot model.

United Kingdom, Social aspects, Construction industry, Corporate culture, Total quality management

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Similar abstracts:

• Abstracts: Creating a shared vision: an exercise in inspiration and communication at British Airways Interiors Engineering

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