E-quality leadership
Article Abstract:
The concept of e-quality leadership emphasizes equal, or equivalent, participation by executives and staff. By acknowledging leadership capabilities in all employees, companies and organizations foster a sense of mutual responsibility, creativity and teamwork. This positive environment also increases operational efficiencies and responsiveness, and reduces the need for consultation outsourcing.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1998
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The quality journey: what I saw, what I heard, what I learned
Article Abstract:
Case studies of quality management deployment can target successes and identify weaknesses. Processes to examine include alignment of organizational policies and procedures, adequate feedback, management accessibility, clear and appropriate training objectives, and coordination of team activities and decision-making.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1998
User Contributions:
Comment about this article or add new information about this topic:
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