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Business, general

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Genres of organizational communication: a structurational approach to studying communication and media

Article Abstract:

Drawing on rhetorical theory and structuration, this article proposes genres of organizational communication as a concept useful for studying communication as embedded in social process rather than as the result of isolated rational actions. Genres (e.g., the memo, the proposal, and the meeting) are typified communicative actions characterized by similar substance and form and taken in response to recurrent situations. These genres evolve over time in reciprocal interaction between institutionalized practices and individual human actions. They are distinct from communication media, though media may play a role in genre form, and the introduction of new media may occasion genre evolution. After the genre concept is developed, the article shows how it addresses existing limitations in research on media, demonstrates its usefulness in an extended historical example, and draws implications for future research. (Reprinted by permission of the publisher.)

Author: Yates, Joanne, Orlikowski, Wanda J.
Publisher: Academy of Management
Publication Name: Academy of Management Review
Subject: Business, general
ISSN: 0363-7425
Year: 1992

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Corporate communications: comparing executives' private and public statements

Article Abstract:

People frame and make sense of their worlds through the use of cognitive categories, which researchers can only indirectly access. Public corporate statements are easily accessible and comparable across companies and over time, but it is unclear to what extent such statements reflect organization members' cognitive categorizations. This study is the first to directly compare executives' public and private statements to explore whether and along what dimensions public statements reflect internal company communications. Comparisons of internal and external documents generated bythe forest products industry over ten years revealed no significant correlations in the two sets of documents between executives' positive or negative evaluations of events and situations; however, the correlations between their perceptions of control were positive and significant. (Reprinted by permission of the publisher.)

Author: Fiol, C. Marlene
Publisher: Academy of Management
Publication Name: Academy of Management Journal
Subject: Business, general
ISSN: 0001-4273
Year: 1995
Executives, Public relations

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Effects of realistic job previews on multiple organizational outcomes: a meta-analysis

Article Abstract:

The presentation by employers of both favorable and unfavorable job-related information (also called realistic job previews) to prospective workers has been the major focus of debate in terms of issues relating to recruitment. A meta-analysis was therefore conducted on 40 research studies that assessed the effectiveness of realistic job previews, 26 of which had been published, and all of which had been carried out in both laboratory and field settings. Among other results, it was found that the timing, medium and setting of realistic job previews moderate their effects in organizational outcomes.

Author: Phillips, Jean M.
Publisher: Academy of Management
Publication Name: Academy of Management Journal
Subject: Business, general
ISSN: 0001-4273
Year: 1998
Case studies, Meta-analysis, Information management

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Subjects list: Research, Business communication, Organizational communication
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