Heeding the call for phone efficiency

Article Abstract:

Efficient communication is essential for small businesses. Contemporary technology offers many products and services to aid in the growing volume and range of communication. Several products on the market are discussed. CallXpressNT at $9,000 is computer based with features such as customer profiles.

Regulation and Administration of Communications, Electric, Gas, and Other Utilities, Federal Communicatns Commisn, Regulation, admin. of utilities, Management, Usage, Telecommunications industry, United States. Federal Communications Commission, Telecommunications systems, Technology application, Deregulation, Business communication, Telephone management software, Voysys VoysConnect (Voice messaging equipment), CallXpressNT (Telephone management software)

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Delivering the whole package

Article Abstract:

Businesses of all sizes are increasingly purchasing software suites rather than individual programs because the suites are less expensive and easier to learn because they all look and operate similarly to one another. Suites made by Corel Corp, Lotus Development Corp, and Microsoft are described.

Applications Software Pkgs NEC (Micro), Purchasing, Suites (Software), Buyers Guide, Applications software, Integrated software

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Tools For Targeting Customer Service

Article Abstract:

Database software can track the buying behavior of customers and help companies target those customers for specific product or service marketing. Well-managed customer databases are especially helpful for small companies competing with large ones. A number of database products are discussed.

United States, Marketing procedures, Marketing/Advertising Methods, Database Mgmt Software Pkgs (Micro), Database industry, Product information, Database management systems, DBMS software, Neuromedica Inc., SneakerLabs Inc., Mustang Software Inc., CustomerSoft Inc., MSTG

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