Knowledge management-the next generation of TQM?
Article Abstract:
TQM principles were universally accepted as a means of improving overall organizational performance, and the nature of each organization, its specific marketplace challenges usually defined the boundaries of implementation. In 1990s, an attempt was made to downsize and reengineer organizational processes in order for organizations to become learner, while at the same time remaining competitive in the fast moving global marketplace.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
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Knowledge management and its relationship with TQM
Article Abstract:
Different perspectives of Knowledge Management (KM) that include the object view and the process view, the tacit view and the explicit view are explored. The differences consist of continuous improvement and management by fact, because KM focuses more on building a culture to support knowledge generation and sharing.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
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The information systems content of the Baldrige and EFQM models
Article Abstract:
The focus of the study is on the information systems content of both the Baldrige and EFQM excellence models. The analysis identified six questions from the EFQM excellence model that could help managers of small firms assess their information systems.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
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