Off-site workers: at home and abroad

Article Abstract:

Two new types of workers are rapidly emerging in the global economy. The first is the data-processing programmer of clerk who prefers "telecommuting" to reporting in a structured way to a traditional office. The benefits and pitfalls for these workers and their employers are many, and several million people may be formally engaged in this fashion already. The second type of off-site worker is the off-shore data entry clerk based in low-wage countries, employed by Fortune 1000 companies. Such off-shore telecommuting is generating enormous savings to major U.S. firms, but it also may be depriving an entire generation of entry-level clerical and low-tech jobs to American youth at a time when they are desperately needed in the economy. This article explores many of the implications of both forms of telecommuting and poses a number of political, economic, and social issues for further research. (Reprinted by permission of the publisher.)

Financial services industry, Telecommuting, Outsourcing, Electronic data processing, Data collection

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Competitiveness and human resources

Article Abstract:

While the U.S. economy is plagued by some very basic problems, there is cause for some cautious optimism. Future prosperity, however, will require fundamental changes in our attitudes about work, government, and the relationship between business and labor. Human capital is our greatest competitive advantage and rebuilding the U.S. economy will require a new sense of collaboration and trust among business, labor, and government. This article offers some policy recommendations to stop the wasting of our human resources and thereby stimulate productivity, innovation, and growth. (Reprinted by permission of the publisher.)

Research, Competition (Economics), Human resource management, Labor policy, Human capital

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