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Business, general

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Best practice benchmarking: delivering the goods?

Article Abstract:

Benchmarking continues to be an effective means of evaluating quality management. The procedure relies on several factors for accuracy and efficiency, including input from relevant staff in all departments and an understanding of the processes needed to participate. Benchmarking must also be adapted to apply to the specific organizational context being evaluated.

Author: Francis, Graham, Hinton, Matthew, Holloway, Jacky, Mayle, David
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1998
Methods, Benchmarks, Benchmarking, Evaluation

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Simultaneous estimation of location and dispersion in two-level fractional factorial designs

Article Abstract:

Estimating location and dispersion parameters simultaneously can be achieved without ad hoc arrangements, approximations or replicates. Two-level fractional factorial designs provide a sufficient number of observations to address the parameters in both location and dispersion models, and account for both main effects and pairwise interaction.

Author: Holm, Sture, Wiklander, Kerstin
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1998
Factorial experiment designs, Dispersion, Dispersion (Optics)

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Subjects list: Models, Planning, Total quality management
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