Sales and operations planning part I: the process

Article Abstract:

The findings of the AMR Research reported that the use of Sales and Operations Planning (S&OP) process by companies simultaneously can meet customer demands at the highest levels, maintain reduced inventories and in minimizing supply chain operating costs. Success factors of S&OP process in business forecasting and in improving and sustaining operational performance are examined.

Management dynamics, Production Management, Financial Forecasting, Forecasting, Management, Company business management, Business forecasting

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Sales and operations planning part II: enabling technology

Article Abstract:

The usage of technology in sales and operations planning is discussed. The various steps in sales planning such as demand-side planning, supply-side planning and sales and operations work bench and the various software systems used for the sales management are presented.

Usage, Column, Sales/marketing software, Sales management software

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An S&OP maturity model

Article Abstract:

A focus on the technology needed to support the Sales and operations process, and an overview on the working and uses of Sales and Operations Maturity Model is presented.

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