Social accountability: the most recent element to ensure total quality management

Article Abstract:

Corporate social accountability has been incorporated into total quality management processes to address regulatory and consumer issues. The Ethical Trading Initiative, developed by the UK, is an example. The initiative establishes standards and methods to improve living conditions for impoverished citizens in countries that provide materials and supplies to the UK.

Business ethics, Corporate social responsibility

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Development of strategies for total quality management in large industrial companies and small and medium-sized enterprises

Article Abstract:

Total quality management case studies can assist industrial firms in developing similar processes. Companies can use the generic means and procedures as frameworks, and adapt them to their own specific circumstances. Other factors needed for successful implementation include staff commitment, product evaluation and a supportive work environment.

Methods, Production management, Industrial productivity

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