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Business, international

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A TQM approach to HR performance evaluation criteria

Article Abstract:

The impact and effectiveness of Human Resources (HR) performance evaluation system is studied through a questionnaire survey of Scottish-based quality driven organizations. Findings suggest that improvement of employees performance, customer care, active involvement and approaching performance evaluation as a quality effort are the most generally agreed components of a Total Quality Management (TQM) driven HR performance evaluation.

Author: Soltani, Ebrahim, Robert Van Der Meer, Gennard, John, Williams, Terry
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
Business Personnel Management, Total quality management, Employee performance

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Managing personal human capital: new ethos for the 'volunteer' employees

Article Abstract:

The relationship between individual employees and their employing organizations facing fundamental changes are discussed. The three elements of human capital and the four ethos or beliefs that individuals should embrace to maximize their success are explained

Author: Ghoshal, Sumantra, Gratton, Lynda
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
United States, Influence, Organizational change, Human capital

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Sources, signs and signaling for fast trust creation in organizational relationships

Article Abstract:

Trust plays an important role in long-term inter-organizational relationships and strategic alliances. A study reveals, the ways in which diverse and dynamic trust signaling mechanisms play a critical role in the evolutionary trust creation process.

Author: Perks, Helen, Halliday, Sue Vaux
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
Signals and signaling, Signaling, Strategic alliances (Business), Trust (Psychology)

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Subjects list: Evaluation, Europe, Human resource management, Business enterprises, Company personnel management, Management, Labor relations, Company business management, Labour relations
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