Call-back clawback

Article Abstract:

Hongkong Telcom International (HKTI) looks likely to lose a lot of money as a result of a ruling by the U.S. Federal Communications Commission. The Commission is insisting that international phone service carriers have to reduce the rates they pay to foreign telephone companies who receive incoming calls from the US. The rate HKTI receives will be reduced from 29 cents to 15 cents per minute. HKTI is objecting to this ruling and is petitioning against it in Washington. KDD of Japan and Singapore Telecom are also petitioning against it.

Regulation and Administration of Communications, Electric, Gas, and Other Utilities, Telephone Communications, Telecom Rates, Cases, Prices and rates, Telecommunications services industry, Telecommunications industry, Telecommunications regulations, Telephone services, Telecommunications, Rate regulation, Telecommunication, Hongkong Telecom

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Left hanging: How to beat the disembodied voice

Article Abstract:

Companies in Asia are under pressure to reduce costs, and are swapping technology for people. Voicemail, an automated system to replace telephone operators, can record messages and provide a wide range of options. However there are some irritations with voicemail and it is important to leave succinct messages. Voicemail maps with diagrams of menus can also be helpful and mailbox systems allow the collection of faces, voice messages and e-mail.

Other Telecommunications, Voice Store & Forward Svcs, Voice mail

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Electronically yours: tools and rules of the new communications era

Article Abstract:

There are differing attitudes to communication and the fact that e-mail is written affects reactions to it. E-mail addresses are in two parts, the user name and the domain name, usually the name of the Internet service provider.Internet directories can help in finding e-mail addresses. E-mail moves faster than a letter, but similar rules of writing apply, although there is not need for formalities.

Telegraph & other communications, Electronic Mail Services, Electronic mail systems, Email

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