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Business, international

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The repatriate experience as seen by American expatriates

Article Abstract:

Inferences drawn from the in-depth interviews of 20 American expatriates in American multinational companies from the Pacific Northwest region are presented.

Author: Peterson, Richard B., Bossard, Annette B.
Publisher: Elsevier Advanced Technology Publications
Publication Name: Journal of World Business
Subject: Business, international
ISSN: 1090-9516
Year: 2005
Switzerland, Beliefs, opinions and attitudes, Americans abroad, Expatriation, Americans in foreign countries

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Influences of customer differences of loyalty, perceived risk and category experience on customer satisfaction ratings

Article Abstract:

Customer groups and the influence of their loyalty and risk perceptions on satisfaction level ratings is analyzed.

Author: Johnson, Mark S., Garbarino, Ellen, Sivadas, Eugene
Publisher: NTC Publications Ltd.
Publication Name: International Journal of Market Research
Subject: Business, international
ISSN: 1470-7853
Year: 2006
Consumer Behavior, Evaluation, Customer satisfaction, Consumer behaviour

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Subjects list: United States, Analysis
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