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In battered shape: flight attendants' strike bruises Cathay Pacific

Article Abstract:

Members of the Flight Attendants Union went on strike during the peak flyng season of the Lunar New Year holidays against Cathay Pacific Airways for its firing of three senior stewardesses due to a refusal to work in junior positions. Although Cathay managed to continue operation with only 25% of its cabin crew on strike, the airline company reported huge daily losses of up to $1.9 million on the first ten days of the strike. Aside from this financial loss, the airline's customer relations also suffered.

Author: Westlake, Michael
Publisher: Review Publishing Company Ltd. (Hong Kong)
Publication Name: Far Eastern Economic Review
Subject: Business, international
ISSN: 0014-7591
Year: 1993
Services, Labor relations, Cathay Pacific Airways Ltd., Flight attendants

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Fly me to the moon: airline pitch ads to attract business passengers

Article Abstract:

New advertising ploys are being harnessed by Asian airlines in an effort to lure more business travellers to the front of the plane. Qualitative changes being adopted involvein-flight technology and comfort that comes with these high-priced seats. Seatsexpansion and meal improvements are also being done apart from advertising and none of these changes are inexpensive. Discounted fares, a frowned upon technique, are now also being considered.

Author: Westlake, Michael
Publisher: Review Publishing Company Ltd. (Hong Kong)
Publication Name: Far Eastern Economic Review
Subject: Business, international
ISSN: 0014-7591
Year: 1993
Analysis, Management, Advertising

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