Speak and you shall receive

Article Abstract:

Improvements in voice recognition software and systems are allowing for a dramatic increase in services that offer information via the telephone.

Specialized Telecom Services

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Changing chat

Article Abstract:

The use of instant messaging is steadily increasing, and may replace telephone use in the future.

Product information, Email software

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Virtual piecework: trolling the Web for free labor, software upstarts are new force; in an era of online teams, Zimbra chases Microsoft with low-cost email; toiling for t-shirts and hats

Article Abstract:

Small companies like Zimbra are cutting into Microsoft's market share by offering cheaper email service. Using the Web, software hobbyists are creating free programs for little or no pay; these programs are then put to use by start-up companies who sell the software online.

Sales & consumption, Commodity & service prices, Market share, Microsoft Corp., Prices and rates, Electronic mail systems, E-mail, MSFT, Company market share, Company pricing policy, User statistics

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