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A framework for managing system disturbances and insights from air traffic management

Article Abstract:

A contextual framework of the process by which people recover from system disturbances is described. The framework has outlined the context and causes of a problem, the problem itself, the effect and exposure, the recovery process and the outcome, and it has become the basis for a performance prediction tool called the Recovery from Automation Failure Tool (RAFT).

Author: Shorrock, S.T., Straeter, O.
Publisher: Taylor & Francis Ltd.
Publication Name: Ergonomics
Subject: Business
ISSN: 0014-0139
Year: 2006
Airports, flying fields, & services, Air Traffic Control, Evaluation, Automation, Mechanization, Socio-technical systems

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A self-analysis of the NASA-TLX workload measure

Article Abstract:

The work load costs due to the computer-based and paper versions of the National Aeronautics and Space Administration-Task Load Index (NASA-TLX) measure is discussed. The results revealed that the computer version had more workload of the NASA-TLX as compared to the paper versions.

Author: Noyes, Jan M., Bruneau, Daniel P.J.
Publisher: Taylor & Francis Ltd.
Publication Name: Ergonomics
Subject: Business
ISSN: 0014-0139
Year: 2007
Analysis, Technology application, Job stress, Ergonomics, Task analysis, Ergonomic aid

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Subjects list: Research, Methods, Report
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