Dental services marketing: do market segments based on usage rate differ in terms of determinant attributes?

Article Abstract:

Service marketers should consider various customer demands in dental services. Convenience-oriented features such as location, hours of operation and parking facilities are more important to heavy users than light users due to time pressure. Dentists should therefore take these features in consideration, along with general attributes such as service quality, professional competence, attitude of dentist and staff and waiting time.

Offices and clinics of dentists, Dental Health Centers, Offices of Dentists, Marketing, Practice, Dentistry, Dental clinics, Dental personnel and patient, Dental personnel-patient relations

---

How do consumers evaluate Internet retail service quality?

Article Abstract:

Online shoppers evaluate service quality based upon the security, performance, accessibility, data and aesthetics of the Internet retail site.

Marketing procedures, Public affairs, Case studies, Electronic commerce, E-commerce, Customer satisfaction, Public opinion, Customer relations

---

A service perspective on modelling intentions of on-line purchasing

Article Abstract:

The factors influencing consumer behaviors in context to online shopping are analyzed.

Australia, Services information, Consumer Behavior, Psychological aspects, Services, Consumer behaviour, Online businesses

Similar abstracts:

• Abstracts: Animal spirits, margin requirements, and stock price volatility. Asymmetric information, bank lending, and implicit contracts: a stylized model of customer relationships
• Abstracts: WordStar International Inc. Designer trucking sets tone for independent USA Truck
• Abstracts: The emerging exotic ungulate livestock industry: a survey of current producers. Marketing agricultural products with coupons
• Abstracts: Database marketing begins to register. Getting bugs out of sales
• Abstracts: The hand that rocks the cradle. The cutting edge: Painful, but true: The greatest design obsession of our time is ourselves

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.