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Educating students: an ethics responsibility of credit card companies

Article Abstract:

Credit card companies that market their products to college students should also provide information about debt issues. Information that these companies receive from college students should assist them in expanding their services to other colleges around the world.

Author: Austin, M. Jill, Phillips, Melodie R.
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2001
United States, Colleges & Universities, Colleges, Universities, and Professional Schools, Colleges and universities, Universities and colleges, Ethical aspects, College students as consumers, College student consumers

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Assessing the performance of brand loyalty measures

Article Abstract:

Brand loyalty techniques in the telecommunications and credit card industries are analyzed and compared. Distinguishing among brand loyalty techniques is important.

Author: Rundle-Thiele, Sharyn, Mackay, Marisa Maio
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2001
Consumer Behavior, Research, Telecommunications services industry, Telecommunications industry, Brand choice

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Exploring loyal qualities: assessing survey-based loyalty measures

Article Abstract:

Various loyalty measurement methods useful for vendors in conducting surveys are presented.

Author: Rundle-Thiele, Sharyn
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2005
Market Survey Techniques, Methods, Analysis, Customer loyalty, Market surveys

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Subjects list: Statistical Data Included, Banking industry, Marketing, Bank credit cards, Nonbank credit card services, Credit and debit card industry, Credit card industry, Australia
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