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Power to the people

Article Abstract:

The economic benefits of raising employee morale through empowerment is presented, focusing on how empowered employees provide better customer service. Including employees in decision-making, establishing a clear business strategy, recreating compensation packages, and installing a team-based reward scheme are some techniques that empower employees.

Author: Yeung, Rob
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 2000
Methods, Analysis, Economic aspects, Human resource management, Organizational change, Customer service, Participatory management, Employee morale

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Watch your back

Article Abstract:

Advice on dealing with colleagues who use unfair methods of gaining advantages at work is presented for accountants, with focus on the importance of planning one's response and preventing this behaviour.

Author: Yeung, Rob
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 2001
Political activity, Practice, Executives, Accountants

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Reality bites

Article Abstract:

The author discusses about a television programme called Apprentice.

Author: Yeung, Rob
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 2007
United States, Criticism and interpretation, Organizational behavior, Organizational behaviour, The Apprentice (Television program)

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