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Putting people first: how VSP achieves high employee satisfaction year after year

Article Abstract:

VSP is the nation's largest provider of eye care benefits, who has seen its workforce triple, from 868 to 2,100 employees over the past decade. VSP is committed to employee satisfaction through programs which include values, culture and environment, rewards and recognition, training and development, benefits and fun.

Author: Leuchars, Elaine, Harrington, Shauna, Erickson, Carrie
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2003
Offices and clinics of optometrists, Optical Health Centers, Offices of Optometrists, Clinics, Vision centers, Optometrists, Vision centres, VSP

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Success at Synapse: investing in people reaps big dividends for a small company

Article Abstract:

The corporate culture of Synapse Group Inc., which is built around 11 key concepts, has helped Synapse to be one of the best places to work in America. The 11 concepts are described in detail. The investments in people have helped Synapse to increase its productivity and profits.

Author: Brill, Dorothy, Kish, Kristen
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2005
Advertising, Case studies, Marketing industry, Synapse Group Inc.

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Measuring the people side of FedEx Express

Article Abstract:

FedEx Express utilizes an employee survey program to ensure that employee opinions are sought and acted upon. Organizational communication is important to employee morale and the success of the company.

Author: Smith, Scott M.
Publisher: John Wiley & Sons, Inc.
Publication Name: Journal of Organizational Excellence
Subject: Business
ISSN: 1531-1864
Year: 2001
Courier Services, Security Guards and Patrol Services, Detective & armored car services, Delivery services, Express delivery services, FedEx Express

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Subjects list: United States, Human resource management, Company personnel management
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