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Sell the business format and grow bigger

Article Abstract:

Establishing a franchising operation is explained as consecutive steps in a process. First, companies should determine whether their business format can be franchised and operated successfully in other geographic locations. Second, franchise business plans must be developed that outline benefits for franchisees, budget expenses, and franchisor fee levels and royalty arrangements (royalties are usually based upon estimations of inventory turnover). The business plans are useful when helping franchisees obtain financing, which is the next step in the process. Implementing the business plan and assisting franchisees with initial operations completes the process. Each of the steps is discussed, as are pilot schemes for testing (and demonstrating) the potential success of franchising operations and providing ongoing support to franchisees.

Author: Pollock, Andy
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 1986
New business enterprises, Startups, Franchises, Great Britain

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How to win clients and influence people: presenting a friendly office

Article Abstract:

Small business enterprises are either reluctant to consult an accountant or are dissatisfied with the quality of service provided by accountancy firms. A study conducted by the Plymouth Business School of Devon, England indicates that initial contact between client and practitioner significantly affects the business relationship. Accountants can improve customer relations by confirming appointments made with potential clients. The accountant's offices should be easy to find and pleasantly but not lavishly decorated. The client should be greeted in a friendly and courteous manner. The accountant should put the client at ease during the first meeting. Seating arrangements, the accountant's clothes, and speech should serve to relax, rather than intimidate the potential client.

Author: Chaston, Ian
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 1987
Psychological aspects, Methods, Customer relations, Entrepreneurship, Office layout

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Keeping up appearances

Article Abstract:

The increasing pace of technological change means businesses must work harder to keep up, but this can be a problem for small firms. Advice on ways to keep up to date on change and educate employees is presented.

Author: Spofforth, Mark
Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 2000
Information technology, Influence

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Subjects list: Management, Small business
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