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The adaptive consequences of pride in personal selling

Article Abstract:

The adaptive consequences of pride in personal selling and its self-regulation with colleagues and customers are examined. Pride increases salesperson's performance-related motivations and promotes the use of adaptive selling strategies, greater effort, and self-efficacy and pride positively affects organizational citizenship behaviors and the sales persons are affected by their emotions, but are also capable of controlling them to their advantage.

Author: Verbeke, Willem, Bagozzi, Richard P., Belschak, Frank
Publisher: Sage Publications, Inc.
Publication Name: Journal of the Academy of Marketing Science
Subject: Business
ISSN: 0092-0703
Year: 2004
Analysis, Practice, Influence, Pride and vanity, Pride, Direct selling

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A cross-country construct validation of cognitive age

Article Abstract:

Details of study testing the validity and universality of cognitive age among older people of Japan and United States, are presented.

Author: Bagozzi, Richard P., Barry, Thomas E., Auken, Stuart Van
Publisher: Sage Publications, Inc.
Publication Name: Journal of the Academy of Marketing Science
Subject: Business
ISSN: 0092-0703
Year: 2006
Japan, Science & research, Psychological aspects, Aged, Elderly, Research, Demographic aspects, Cognition in old age, Old age cognition, Age, Age (Biology)

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Coping with sales call anxiety: the role of sale perseverance and task concentration strategies

Article Abstract:

Reactions and coping strategies used by sales people to curb anxiety during client interaction and sales calls, are examined.

Author: Verbeke, Willem, Bagozzi, Richard P., Belschak, Frank
Publisher: Sage Publications, Inc.
Publication Name: Journal of the Academy of Marketing Science
Subject: Business
ISSN: 0092-0703
Year: 2006
Methods, Management, Client development, Stress management, Company business management, Sales presentations

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Subjects list: Behavior, Sales personnel, Salespeople, United States
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