The meaning of commitment in professional service relationships: a study of the meaning of commitment used by lawyers and their clients

Article Abstract:

The analysis of marketing literature to define commitment with regard to customer-supplier relationships, based on the study of the definition of commitment in professional relationships between lawyers and their clients, is presented.

Australia, Legal services, Attorneys, Offices of Lawyers, Lawyers, Marketing, Industrial suppliers, Marketing literature

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Types of customer relationship ending processes

Article Abstract:

The impact of termination of customer association, on business success of banks, is examined. Methods on termination of customer relationship are presented.

Commercial Banks, Switzerland, Management dynamics, Methods, Banking industry, Management, Company business management, Business success, Customer relationship management

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Sudden death: dissolution of relationships in the Russian transition economy

Article Abstract:

The impact of Russian economic reforms, on client relationship in printing sector between 1922 and 1998, is examined.

Government expenditures, Printing & Publishing, Russia, Commercial Printing, Case studies, Economic policy, Printing industry, Commercial printing industry

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