A Team Effort Got the OA Job Done

Article Abstract:

The city of Scottsdale, Arizona has received the Gold First Award from Office Automation for successfully implementing an office automation system (OA). A Rolm telephone system, a mainframe computer and remote terminals comprise the system. The system (COMSTAR) features electronic mail, meeting scheduling, personal calendars, calculating programs, word processing and a filing system. Terminal capabilities include communicating with each other and reaching central files in the mainframe computer. User-management support is gained by training employees from the top down and offering customized training modules. The city recognizes the importance of a humanistic approach with users. A flow chart of the OA system is included along with photographs of the equipment.

Email, Information systems, User training, End users, Word processing, Electronic filing, E-Mail, User Need, Achievements and Awards, User Relations, Arizona

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'How the PC Improves My Operation'

Article Abstract:

Use of personal computers is now occuring in nearly all industries. A description of equipment and its use is provided by three different companies: Westinghouse Electric, Paine Webber Mitchell Hutchins, and the John Gray Institute. It is important to provide guidelines for the use of personal computers to assist in their integration with other office systems. Word processing and electronic mail are key applications. Photographs of equipment are included.

Computer accessories, Personal Computers, System Selection, Electronic Industry, Microcomputer, Hardware Selection, Applications, Financial Services, Nonprofit Organization, Westinghouse Electric, Paine Webber Mitchell Hutchins

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