Buying a Micro: What the Salesman Hasn't Told You

Article Abstract:

Buying a microcomputer can be a confusing experience for the average consumer, particularly when faced with a high-margin salesman and the many pitfalls of buying a costly and complex item without adequate knowledge. Misleading buzzwords of the trade may be confusing such as compatibility, user-friendly software, and documentation. Retailer demo programs are designed to showcase the system but do not necessarily indicate the usefulness of the machine as a time-saving tool or in a particular application. Profit motives or the aftermarket potential of certain systems may prompt the salesman to recommend an inappropriate machine. This consumers guide to buying a microcomputer explores the term 'Caveat emptor' in the context of sales psychology and offers helpful guidelines for the consumer.

Consumer behavior, Selling, Distribution channels, System Selection, Equipment Acquisition, buyers guide, Microcomputer, Hardware Selection, Guidelines, Retail/Reseller Channel

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How Managers Can Better Control the Bottom Line

Article Abstract:

An office manager's major responsibility is to control costs. This primarily means reducing the risk of an undesirable event occuring. A plan to effect good controls consists of four steps: determine how adequate controls are, when necessary modify controls, train employees to use controls effectively, and monitor control performance. A diagram illustrates this plan. An administrative control assessment worksheet and a checklist of how good one's controls are included.

Management, Business planning, Cost, Training of Employees, Performance Measurement, Tutorial

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