DKSystems Inc. OnTrack for Training 4.2

Article Abstract:

DKSystems Inc's training software, OnTrack for Training 4.2, is a powerful package designed for large corporate users. The package includes course descriptions, student base profiles, prerequisites, self-study modules and class schedules. Running with most industry-standard databases, the product is available in stand-alone and network versions. The product also features an application programming interface, allowing computer-based training applications to directly interface with OnTrack for Training.

Business training software, DKSystems Inc.

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IT support manages awaiting the promise of ZAW

Article Abstract:

Microsoft has incorporated several Zero Administration for Windows (ZAW) features into NT 5.0. While there is much anticipation among the user community on how much ZAW functionality will be incorporated into NT 5.0, some users are lauding Microsoft for beginning to take the concerns of system administrators seriously. The ZAW kit for NT 5.0 will include IntelliMirror, a set of management tools that mirrors system applications and data on the server.

Software Publishers, Networking Software Pkgs, Microsoft Corp.

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Teubner & Associates Inc. ESP: The Expert Support Program

Article Abstract:

Teubner and Associates Inc of Stillwater, OK, has released its ESP: The Expert Support Program, a software product designed to enable technical support and help desk processes. The product is centered around a proprietary data base created during the setup of the software. It performs the baselines tasks for professional support includng problem tracking, problem resolution, incident management and caller information tracking.

Help desk software, Teubner and Associates Inc.

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