Linux does graphics

Article Abstract:

The Linux open-source operating system is designed to run from the command line as a network server, but there are several image-creation and graphics-manipulation software packages for Linux, although far fewer than are available for Windows or the Macintosh. Linux's stability makes it a worthy alternative to crash-prone Windows and Mac OS, however, and the X Window System provides it with a graphical user interface. Linux requires knowledge of command-line operators, and some of the graphics tools described run from the command line. The GNU Image Manipulation Program (GIMP) provides sufficient image-manipulation features for most requirements, including a rectangle, ellipse, freehand tool, fuzzy brush, Bezier curve and intelligent lasso. GIMP is open source and is included with every major Linux distribution. It supports user-created plug-ins, custom brushes, patterns, gradients and special-effects, and it imports Photoshop Filter Factory Plug-ins.

United States, Software Publishers, Graphics Software Pkgs (Micro), Energy Mgmt Software Pkgs (Micro), Software, Linux (Operating system), Graphics software, Buyers Guide, Graphics/imaging utility, Graphics utilities, Software buyers' guide, Image processing software, Open source software

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Lessons in corporate training

Article Abstract:

Interactive multimedia training programs can save time and money if well designed and properly produced. Traditional wisdom holds that each hour of multimedia training takes 300 hours of development time and $40,000. Some companies elect to develop in-house, finding that multimedia production programs can be learned quickly on the fly. Some packages even help users follow sound design principles. Designers should show users only what they ask to see in order to keep the program involving. Material should target a specific audience. Virtual reality can have significant training value, although management may balk at technology that seems to resemble a video game.

Educational software, Multimedia systems, Multimedia Technology, Educational/Training Software

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The virtual receptionist

Article Abstract:

United Parcel Service and Charles Schwab are implementing voice recognition systems, or interfaces, for many of their customers' call-in service requests. For example, Schwab's VoiceBroker system uses Nuance Communications' real-time interactive voice response (IVR) software to let users make trades or get quotes by speaking the five-letter symbol ofthe desired fund. In addition, United Parcel Service has used Nuance Communications software to develop a speech interface to its package-tracking system, thus improving customer service as well as saving money.

Product information, Telecommunications systems, Company systems management, Information management, United Parcel Service of America Inc., Voice communications software, Voice recognition software, Speech recognition software, Nuance Communications, Charles Schwab Investment Management Inc.

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