ACSI: online customer satisfaction growth slows

Article Abstract:

According to a new report released by the American Customer Satisfaction Index, online customers using premier portals are not satisfied by the services. The company surveyed about 70,000 online customers.

United States, Sales & consumption, Nonstore Retailers, Evaluation, Surveys, Online shopping, Customer satisfaction, Market size

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Smarthome fine-tunes prospecting title selection

Article Abstract:

Smarthome, Irvine, California based home automation products cataloger analyzed its advertising strategies for its catalog service and plans to increase its service to target more customers

Marketing procedures, Management dynamics, California, Household Appliances, Methods, Analysis, Management, Usage, Marketing, Advertising, Home appliances industry, Appliance industry, Company marketing practices, Company business management, Catalogs, CD-ROM catalog, Catalogues, Smarthome

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