AT&T bills, upsells draw lawsuits, suspicions

Article Abstract:

The Attorneys general in Florida and Minnesota filed lawsuits against AT&T after consumers complained of deliberately sending incorrect bills to draw inbound calls and generate opportunities for upsells. AT&T said that the erroneous bills were a result of a combination of systems issue and that it is testing systems corrections to ensure flawless performance of billing capabilities.

Company legal issue, Cases, AT&T Corp., T

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FTC rejects prerecorded calls to EBRs

Article Abstract:

Repercussions that could stem out of Federal Trade Commission's rejection of a petition from Voice Mail Broadcasting Corp., planning to offer prerecorded calls are discussed.

Forecasts, trends, outlooks, Regulation and Administration of Communications, Electric, Gas, and Other Utilities, Telecommunications Regulation, Forecasts and trends, Telecommunications regulations, Market trend/market analysis, United States. Federal Trade Commission, Government communications regulation, Telecommunication

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Be proactive on regulation

Article Abstract:

A report on American Teleservices Association's annual Washington conference on regulation and legislation is presented.

Telemarketing Services, Telemarketing Bureaus, Business services, not elsewhere classified, Telemarketing, Conferences, meetings and seminars, Reports, American Telecommunications Association

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