Singapore Airlines offers e-mail, Web service

Article Abstract:

Singapore Airlines has rolled out an in-flight satellite e-mail and Web service, which the airline says is the first of its kind on commercial aircraft. Through the service, passengers can access their e-mail and browse Web content by plugging their laptops through the seatback ports. Singapore Airlines is making the service available for free until Sep 2001 as the airline installs the service throughout its fleet. Pricing for the service has yet to be determined.

Scheduled Airlines, Scheduled Air Transportation, Services introduction, Airlines

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Hill, Holiday, Connors revamps CRM operations

Article Abstract:

Hill, Holiday, Connors, Cosmopulos Inc has implemented changes in its customer relationship management business. The Boston, MA-based advertising agency has renamed its MSP Group as Hill, Holiday CRM. It also introduced new management and boosted marketing technology offerings. Furthermore, the company adopted a new set of applications to identify target prospects and enhance customer relationship.

Strategy & planning, Advertising Agencies

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