Dime taps Sedona for CRM services

Article Abstract:

Dime Savings Bank of New York has awarded a contract to Sedona Corp to provide the bank with customer relationship management (CRM) services. Sedona will equip the bank with Intarsia, an application service provider- based CRM system the includes components such as profitability management, marketing campaign management, lead tracking, Web-based reporting and a personalized portal that allows financial institutions and employees to create customized Web pages.

Commercial Banks, Commercial Banking, Use of services, Contracts & orders received, Dime Savings Bank

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Tivoli launches GLB compliance software

Article Abstract:

Tivoli Sytems Inc of San Francisco, CA, has launched a privacy management software designed to help banks and other organizations comply with regulations in the Financial Services Modernization Act. The software, named Tivoli SecureWay Privacy Manager, allows financial instituions to limit access to personally identifiable information based on the role of the user attempting access to the data.

Product introduction, Tivoli Systems Inc.

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Revenue loss, staff cuts spark Acxiom stock drop

Article Abstract:

Axciom Corp.'s stocks drop over 40 percent after the company forecasts losses and cuts employees.

Prepackaged software, Business Software Pkgs (Micro), Securities prices, Company Data, Business management software, Suites (Software), Axciom Corp.

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