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Construction and materials industries

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Marketer of the year: JetBlue focuses on the customer

Article Abstract:

The details pertaining to the awarding the DM Days New York Conference and Expo 2005 Marketer of the Year award to JetBlue Airways chairman and chief executive officer, David Neeleman, for quality customer service, are presented.

Author: Clarke, Tad
Publisher: Haymarket Media, Inc.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2005
Executive changes & profiles, Air Transportation, Scheduled, And Air Courier Services, Officials and employees, Airlines, Achievements and awards, JetBlue Airways Corp., Neeleman, David

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Just searching around

Article Abstract:

An analysis is done on the strategies adopted by the various search engines that makes multiples of the profit every year. Google reported six time profits where as Yahoo reported 2 times profit compared to previous year.

Author: Clarke, Tad
Publisher: Haymarket Media, Inc.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2005
Marketing, Company marketing practices, Internet/Web search services, Search engines, Internet search software, Internet/Web search service, Text search and retrieval software

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Where did customer service go?

Article Abstract:

The need to provide efficient customer service at stores in the United States is presented.

Author: Clarke, Tad
Publisher: Haymarket Media, Inc.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2005
Forecasts, trends, outlooks, Retail Stores, Forecasts and trends, Market trend/market analysis, Customer service, Stores, Support services

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Subjects list: United States, Customer relations
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