Phone channel learns to adapt

Article Abstract:

The basic use of the telephone has not undergone change, though a lot has altered including size and forms. People still call first to set an appointment for a meeting, including telemarketers. As the direct marketing industry has grown, so has the use of telephones with numerous call centers having opened up to serve the global market. The phone channel has been adapting itself to changes with time and shall continue to do so.

Telephone and telegraph apparatus, Telephone Apparatus Manufacturing, Direct Marketing, Direct Marketing Services, Direct Mail Advertising, Other Direct Selling Establishments, Direct mail advertising services, Direct selling establishments, Direct Sales Organizations, Telephone Sets & Related Eqp, Telephones, Usage

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DNC fees might rise again

Article Abstract:

The Federal Trade Commission proposed a 10.7 percent hike in the do-not-call (DNC) fees charged to telemarketers to access the national DNC registry.

Government domestic functions, Commodity & service prices, Prices and rates, United States. Federal Trade Commission, Government communications regulation, Company pricing policy, Telecommunications policy

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Call centers: dial g for growth

Article Abstract:

The outlook for call centers in 2006 is discussed.

Call centers, Call centres, 2006 AD

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