Transcom expands to France, Italy, Austria

Article Abstract:

Transcom Europe, a Swedish-owned call center network, has opened facilities in Vienna, Austria; Milan, Italy; and Paris, France to provide support to Swedish telecommunications firm TELE2. TELE2 has been aggressively building a pan-European network, entering the German, Dutch, Swiss, Luxembourg, Italian, French and Austrian markets over the last 15 months. Transcom Europe's has grown alongside that of TELE2, but Transcom Europe is still looking for local and global clients.

Facilities & equipment, Sweden, Telephone Answering Services, Transcom Europe

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DMers keep watchful eye on China

Article Abstract:

Direct marketers (DMers) remain bullish on the potential of the Chinese market even as President Clinton rejected a deal that would have given China a chance to join the World Trade Organization (WTO). DMers cite the approval of several packages during the WTO talks, particularly the Market Access Package, which is expected to double the aviation traffic between the two countries. The agreement will add a fourth carrier to serve US-China routes

China, Market information - general, Direct Mail Advertising, Direct Marketing Services

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Agis has healthy returns from personalization

Article Abstract:

The effective usage of customized enterprise document management software by Netherlands based insurance firm Agis is discussed.

Netherlands, INSURANCE CARRIERS, Usage, Insurance industry, Technology application, Document management systems, Document management software

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