Student seeks full fee refund from Glasgow

Article Abstract:

Allan Strang, a postgraduate student who enrolled on a diploma/MSc course in adult and continuing education at Glasgow University in October 2001, is seeking a full refund of his UKPd3,000 fees as a result of his dissatisfaction with the level of service he received. Strang's complaints about his course have been handled through the university's student complaints procedure, which found that there is no case to answer and the Strang is not entitled to a refund. Strang is considering taking legal action against the university.

Scotland, University of Glasgow, Strang, Allan

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Alarm at the ungentlemanly claims by bogus 'university'

Article Abstract:

The Athenaeum Club, a 180-year-old members' club located in London, UK, has expressed concerns about the operations of the Athenaeum University UK, a bogus academic institution registered in Panama but which claims to have an "international studies centre" in the UK. The university claims to award fully accredited degrees but is recognised by no licensing body. The club has stated that it hopes nobody is misled by the misuse of its well-known name.

Legal issues & crime, Government regulation, Organizational nomenclature, Legal/Government Regulation, Company legal issue, Cases, Licensing, certification and accreditation, Names, Diploma mills

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Lecture's off? I want my bus fare refunded

Article Abstract:

An analysis of the rising number of formal complaints brought by students in the UK against their universities. It is suggested that this marks a signal shift in the nature of higher education in the UK as students increasingly regard themselves as consumers and expect universities to fully deliver the services they are paying for.

Students, College, Behavior, College students

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