Call answering system cuts busy signals and overtime costs

Article Abstract:

Twenty-First Century Communications Inc. has been chosen by Commonwealth Edison Co. to provide the firm with high-volume call answering services. Using these services, Commonwealth Edison is now capable of responding more quickly to the needs of its customers.

Telecommunications, Telephone Communication, Services, Telecommunications services industry, Telecommunications industry, Telecommunications systems, Commonwealth Edison Co., CWE, Twenty First Century Communications Inc.

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New system automates Lilco's service restoration

Article Abstract:

Long Island Lighting Co. uses an autosectionalizing and autorestoration system to ensure rapid fault isolation and service restoration. The system is based on actual current and voltage data, switch positions and circuit breaker condition.

Management, Electric power systems, Long Island Lighting Co.

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Optical metering: solving the substation problem

Article Abstract:

Optical metering is an excellent alternative to conventional metering devices such as oil-filled current transformers. Optical meters are available is sizes small enough to fit into already crowded substations.

Usage, Electric meters, Electric substations

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