Sir, put down the remote and step away from the HDTV

Article Abstract:

Dean Summers, founder of CEInteractive, asserts that the lack of cross platform interoperability knowledge and the lack of customer education are some of the reasons for the return of a perfectly good product by a customer. His approach to solve these problems is to develop teams of product specialists who will go to customers' home and help with the set-up, optimization and use of products.

Consumer Education, Usage, High-definition television, High definition television

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Creating connections, happy users

Article Abstract:

Vice president of Logitech in the Americas Bob Perry has working with various companies in the consumer electronics sector such as Sharp and LG. Logitech's products are focused in allowing users to connect and control different products. Perry's views on trends in consumer electronics and related accessories are provided.

Computer and Office Equipment, Executive changes & profiles, Officials and employees, Interview, Computer peripherals industry, Perry, Bob, Logitech International S.A.

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