The big issues for 1993: top execs eye competitive dragons; wield non-traditional swords

Article Abstract:

Utility executives agree that cost reduction, customer service and limited competition are the main issues their industry will face in 1993. Earnings growth and legal changes are important factors and the industry will implement non-traditional methods in management.

Forecasts and trends, Interview, Executives, Public utilities

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All Duke employees on-line for weather reports

Article Abstract:

Duke Power Co's customer service center in Charlotte, NC, houses a weather moniroring station that relays weather conditions to the firm's on-line employees. The system is considered one of the country's most complete weather services.

Management, Services, Meteorological services, Duke Power Co.

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Higher education and utility self-interest

Article Abstract:

Electric utilities' contributions to educational institutions.

Colleges and universities, Analysis, Finance, Universities and colleges, Donations, Statistics, Corporations, Education, Higher, Higher education, Tax deductions, Business and education, Industry and education, Council for Financial Aid to Education Inc.

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