A nation reconstructed

Article Abstract:

The reconstruction of life, liberty and happiness in America should have a total quality approach, as with urban revitalization. The total quality concept originated from the American Constitution. Apart from human resource management, an improvement of the quality of life is an important aspect of total quality. Other factors for total quality include financial capital, technology, physical infrastructure, and regulatory and tax issues. The total quality approach is necessary for Americans to regain the topmost position in the economic and political hierarchy of the world.

Urban renewal

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Trading places: a new way to break down old barriers

Article Abstract:

The total quality management program (TQM) at Simmons Juvenile Products developed a program where shop employees and managers exchanged roles for a day to experience each other's jobs. The program is beneficial for the management-employee relationship because it gives the employees a better understanding of the decisions taken and gives the managers better insights into daily problems and policy execution. Exchange can take place once every four months. Feedback should give scope for improvement.

Management, Case studies, Labor relations, Simmons Juvenile Products Company Inc.

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