Benchmarking your plant against TQM best-practices plants

Article Abstract:

A TQM program was successfully implemented at Yamaha Motor Manufacturing Co. of America's plant in Newnan, GA. Key to this TQM is a total productive maintenance initiative, which encourages competence in several areas including education and training, industrial safety and automation. Promotion of team-building skills at the company's quality department further enhanced the structure of its quality program. An assessment of the plant's operations showed improvements in product review and measurement, and parts inspection processes.

Planning, Case studies, Motorcycle industry, Factory management, Yamaha Corporation of America

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Benchmarking your plant against TQM best-practices plants

Article Abstract:

Industrial equipment manufacturer Tennant has developed an effective quality control program that enabled the company to reduce defects from 31% to 8% and quality costs by $3 million. Elements of the program include helping suppliers comply with the company's zero defect policy, establishing a supplier qualification process, creating a cross-functional team tasked with identifying warranty problems and improving customer service.

Machinery Manufacturing, Special Industry Machinery, Industrial equipment, Industrial equipment and supplies industry, Industrial equipment industry, Tennant Co., TANT

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Benchmarking your plant against TQM best-practices plants

Article Abstract:

Commercial organizations operating total quality management (TQM) systems can make comparisons with TQM expert businesses Ford Ranger Truck Plant, Edison, NJ, Tennant Company, Golden Valley, MN, Yamaha MMCA, Newnan, GA, and Rosemount, Inc., Chanhassen, MN. Benchmarking exercises are provided. A list of 45 quality practices is given for comparison purposes, and includes quality policy, test equipment and calibration systems.

Standards, Measurement

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