Feigenbaum's enduring influence

Article Abstract:

Armand V. Feigenbaum, member of the American Society for Quality (ASQ) and the International Academy of Quality, is known for introducing the concept of 'Total quality management' (TQM), a quality method previously known as, total quality control. TQM combines, management methods and organizational principles of economic theory in bringing out a doctrine, which in turn will result in commercial leadership. A historical perspective on the contributions made by Feigenbaum, and their usage, is presented.

Executive changes & profiles, Analysis, Innovations, Feigenbaum, Armand V.

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A tribute: Philip B. Crosby

Article Abstract:

The life and work of Philip B. Crosby, board member of the American Society for Quality, are examined in detail. Crosby was the author of a number of works on quality, as well as having a distinguished business career.

Biography

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Timeless wisdom from Crosby

Article Abstract:

Quotations from Philip B. Crosby's book 'Quality Is Free' on quality management are examined.

Beliefs, opinions and attitudes, Quotations, Quality Is Free (Book)

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