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Engineering and manufacturing industries

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Overcoming the real issues of implementation

Article Abstract:

Total quality management (TQM) theories applied practically by GEC Plessey Semiconductors (GPS), an England-based company, has helped in overcoming the problems of implementation. Working together with the employees and making improvement for customers ensures the success of the business. GPS appoints managers and employees as site leaders and council members to set policy, train, facilitate, participate in development and make decision on TQM implementation.

Author: Feinberg, Samuel
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1995
Quality management, Mitel Semiconductor Americas Inc.

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What went wrong in U.S. business's attempt to rescue its competitiveness?

Article Abstract:

The positive and negative aspects of total quality management (TQM) were observed by comparing a power-generating equipment manufacturing company which successfully implemented TQM and a fluid-handling manufacturing company which failed. The top management of the power-generating equipment manufacturer involves team work, quality tools and customer focus for successful TQM.

Author: Hoover, Herbert W., Jr.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1995

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Subjects list: Methods, Total quality management
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