P&G CEO Pepper shows his support for TQO as researchers report their progress

Article Abstract:

John Pepper, the CEO and chairman of Proctor & Gamble, endorsed the research work and of Transformations to Quality Organizations (TQO) at the 1996 Natl Science Foundation Design & Manufacturing Conference. TQO is providing financial support to research on the application of quality improvement principles across organizations. Pepper stressed the need for quality improvement in research and teaching and collaborative efforts for enhancing quality research. Robert Cole, a professor at School of Business, University of California-Berkley, emphasized research methodology to achieve quality objectives at another TQO session.

Research, Quality control, Speeches, lectures and essays, Pepper, John E.

---

Connecting with customers and other sage advice

Article Abstract:

The experiences of Armand and Donald Feigenbaum show that intimate knowledge of customers' requirements is needed for any company to stay connected with its market. The Feigenbaums are total quality control specialists who have helped organizations with quality improvement for 28 years. According to the Feigenbaums, an integrated management system helps to reach out to customers, maintain an effective manpower, operate cost leadership, and develop a parallel organizational set-up to connect the outcomes. The leadership needs to select priorities and decide if tasks are worth doing for effective results.

Methods, Interview, Customer satisfaction, Businessmen, Integrated marketing communications, Feigenbaum, Armand V., Feigenbaum, Donald I.

---

TI has eye on alignment

Article Abstract:

Texas Instruments has seen strong growth partly as a result of its focus on business excellence through total quality. Striving towards business excellence has led to lower costs and higher yields. The company places strong emphasis on anticipating the demands of end users, going beyond typical marketing and engineering approaches. Manufacturing work is focusing on innovative microchips that will be used in the finished products of other companies, rather than on actually manufacturing finished products.

Analysis, Semiconductor industry, Texas Instruments Inc., TXN, Total quality management, Company Profile

Similar abstracts:

• Abstracts: Access all areas. Suppression of the surges. Sun, see and sulphur: an American company is trialling a revolutionary sulphur lamp which produces and incredibly powerful white light
• Abstracts: What Picturephone teaches about forecasting. Scientists, engineers - shortage or surplus? Customization promises sharp competitive edge
• Abstracts: Market share and warranty costs for renewable warranty programs. Wall Street, accounting, and their impact on manufacturing
• Abstracts: Agency pledges to 'holistic' aims. Transport Green Paper falls short of integration. Circular advises easing of social housing obligations
• Abstracts: The green house effect: the domestic household has remained blissfully free of technological or environmental pressures

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.