Quality from scratch: A model for small business

Article Abstract:

The majority of the companies in U.S. employ 50 or less people. The need to offer quality services is crucial to their survival. The quality program implementation concepts and other methodology like the Baldrige award criteria are discussed.

Marketing procedures, Services information, Personnel administration, Human resource management, Services, Company personnel management, Workers, Customer relations

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State program offers hand to small business

Article Abstract:

The details on New Mexico 9000 program of Department of Economic Development and Tourism, which helps small businesses attain quality certification, are presented.

Services introduction, New Products/Services, New Mexico, Company service introduction, Service introduction, Total quality management, New Mexico. Department of Economic Development and Tourism

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Creating and preserving a business culture

Article Abstract:

The methods to be used by a growing firm to preserve its culture are presented. The significance of leader in a firm is also discussed.

United States, Corporate culture, Growth, Company growth

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