How to manage key business processes

Article Abstract:

Borden Chemical, a resin-manufacturing plant in Kent, WA, attributes its success to two factors. One is the effective management of key business processes such as inventory control, shipping, safety, continuous improvement and new product manufacturing. A second factor are the special skills needed to manage these key processes, which are cross-functional in nature. The company incorporated the system to its daily operations, wherein departments were urged to work as a team, devise improvements and remove departmental obstacles and territories to prevent bureaucracies.

Business enterprises, Chemical industry, Borden Chemical Co.

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Reengineering and dumbsizing: mismanagement of the knowledge resource

Article Abstract:

Reengineering is often perceived in the context of new technology, where most organizations face difficulty in knowledge management. The process can pose a negative effect on employees in terms of teamwork and human interaction. The radical changes resulting from reengineering require support functions such as education and training, which are essential in achieving organizational effectiveness. Organizations need to evaluate the effects of reengineering before deciding whether or not to pursue such plan of action.

Organizational change, Knowledge-based systems

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